Due to an active incident with AWS in us-east-1, our platform is affected and may not work as expected.

Resolved

Partial outage 30 %

Started 10 months agoOctober 20, 2025Lasted about 16 hoursOctober 20, 20257:30 AM11:00 PMUTC

Affected

United States

Team portal

Mobile application

Dashboards

Wearables & integration

Rewards & partners

Updates

Resolved
October 20, 2025 at 11:00 PMUTC
Resolved
October 20, 2025 at 11:00 PMUTC
This incident has been resolved.
Update
October 20, 2025 at 10:45 AMUTC
Update
October 20, 2025 at 10:45 AMUTC
All of our services are now up and running, but we are continuing to monitor the incident with AWS as it is not completely over yet.
Monitoring
October 20, 2025 at 9:20 AMUTC
Monitoring
October 20, 2025 at 9:20 AMUTC
We are monitoring the impact on the Yulife services. Some of our platform is working however several features are fully impacted:
- Emails
- Background job processing, which impacts data sync jobs so you may not see the most up to date information as usual
- Wearable sync
Identified
October 20, 2025 at 7:30 AMUTC
Identified
October 20, 2025 at 7:30 AMUTC
We provide updates as soon as we have updates from AWS.

YuLife - Due to an active incident with AWS in us-east-1, our platform is affected and may not work as expected. – Incident details